What happens when you ignore customer comments or messages?
You loose out, that’s what happens!
Respond to potential customers comments on your post, even if it is a simple good morning, Make an effort to engage with them, start a conversation with them, make them feel that they matter.
When a customer/client messages respond to their message, do not just read it and ignore it!! That is a sure way to put them off of doing business with you!!
Put yourself in your customers shoes, treat them how you would like to be treated.